Age Policy

WARNING: This products may contains nicotine. Nicotine is an addictive chemical. | 21+ Only. ID is required at checkout. All products are exclusively intended for tobacco use. FREE SHIPPING on +$100 orders.

Age Verification at Cloud Smoke Shop

To purchase electronic cigarette products from our website, you must be of legal smoking age (21 years of age or older for U.S. customers) in your jurisdiction. Falsifying your age to buy these products is illegal and punishable by law. Moreover, buying items on behalf of a minor is not only prohibited but also punishable by law and may lead to future restrictions on our website.

We reserve the right to ask for additional identification, such as a state identification card or passport. The name on the order must match the name on the provided I.D.

By shopping at our store, you confirm that you are of legal smoking age in your jurisdiction (21+ in the U.S. as per Federal Law).

Age Verification Process

To place an order, users must provide their full legal name, permanent address, date of birth, and the last four digits of their social security number. This information is automatically verified by third-party software and cross-referenced with public records to ensure the purchaser is at least 21 years old. If public records do not match or if the user prefers not to provide their social security number, they must upload a valid, non-expired government-issued I.D. for human verification. Users will be asked to email a legible copy of their identification, clearly showing their age, name, and shipping address.

We reserve the right to deny and cancel any order if proper identification is not provided in a timely manner.

Cloud Smoke Shop is committed to preventing youth access to our products. We use a secure, industry-leading age verification system powered by Veratad to verify every order placed on our website. Our team continuously works to strengthen the age verification process and improve our checkout procedure to restrict underage purchases.

Refusal or Limit of Service

Due to the nature of internet sales, we reserve the right to refuse service to anyone. If you believe that your service refusal was unjustified, please contact our Customer Service team at customerservice@cloudsmokespr.com.

THIS SITE CONTAINS INFORMATION REGARDING ELECTRONIC CIGARETTES. YOU MUST BE OF LEGAL SMOKING AGE OF 21+ TO PURCHASE FROM THIS SITE.

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